8 Jobs in Springs, CA
Cal Waste Recovery Systems is Hiring a CUSTOMER SERVICE REPRESENTATIVE Near Springs, CA
Job Title: Customer Service Representative
Status: Non-Exempt
Reports To: Customer Service Supervisor
Cal-Waste Recovery Systems is looking for a full-time Customer Service Representative.
Cal-Waste is a premiere recycling and waste recovery company servicing the Sacramento,
San Joaquin and Calaveras County areas. Cal-Waste is a family-owned business 95 years
strong. Check us out at www.cal-waste.com.
POSITION SUMMARY
Reporting to the Customer Service Supervisor, the Customer Service Representative is
responsible for ensuring thorough, friendly, and professional customer service via phone, in
person and email interaction in a busy office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer telephones and communicate effectively with Residential, Commercial,
- Communicates concise and accurate information.
- Will need to work closely with other departments and staff in professional manner.
- Serves as end-to-end point of contact for customer base.
- Establishes customer accounts by negotiating and documenting service type, pricing,
- Process customer payments.
- Serves as the customer’s advocate by solving problems on the customer’s behalf by
- Reviews accounts, selling new business to existing clients, and converting accounts to
- Provides standard information and education regarding service options, charges,
- Daily processing and posting of driver’s paperwork.
- Use email professionally and effectively for communication with customers and team
- Use dispatch radio to communicate with drivers and operational team members.
- Interact with walk-in customers.
- Other duties as assigned.
• 2 years of customer service experience.
- Experience with Soft-Pak a plus.
- Experience with Office 360 including Word, Excel and Outlook a plus.
- Excellent customer service skills.
- Able to manage difficult or emotional customer situations and respond promptly to
- Strong organizational skills and the ability to handle multiple tasks in a fast-paced
- Ability to meet deadlines.
- Superior attention to detail.
- Self-motivated, work in a team environment, and maintain good working relationships
- Is consistently at work and on time.
- Be flexible and positive in a busy office environment.
- Bi-Lingual a plus.
SPECIFICATIONS
Normal setting for this job is: office setting.
Benefits
Cal-Waste offers a competitive total compensation package including Medical, Dental, Vision,
Life Insurance, 401(k), Vacation, Sick Leave, Holidays, a Safety Incentive Program as well as
a Simplified Cafeteria Plan.
PAY RANGE
$18.00-$22.00
Job Summary
Full Time
Business Services
$39k-49k (estimate)
10/17/2023
05/13/2024
cal-waste.com
GALT, CA
25 - 50
Private
DAVID DUONG
<$5M
Business Services
Related Companies
The job skills required for CUSTOMER SERVICE REPRESENTATIVE include Customer Service, Problem Solving, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
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